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Site Admin

Wimbledon

Joined
21 Feb 01
Moves
26275
30 Jan 08
3 edits

Firstly - our sincere apologies for the extended outage over the last several hours. A 48 hour move-timeout suspension is currently in place.

We have experienced data corruption in the database used to store the move histories of RHP games. Although no other area of the site is affected, the net result is that all moves made in games since Monday January 28th at 20:15 GMT have not been correctly recorded. The latest game state of all games however is still correct.

The issue is now fixed with regards to moves made from this point forward but those games affected by the data loss have not yet had their move histories corrected.

We will be considering how best to address this issue with regards to correcting the data and Russ will be online shortly with a more detailed update.

Again, our sincere apologies for this disruption in the service.

-Chris

Joined
03 Mar 05
Moves
22288
30 Jan 08
1 edit

In the 3 years that i have been playing on RHP this is the first extended outage that you guys have had (that i've noticed). Many thanks for a great site and for all of your work!

M

At Diamond Joe's

Joined
28 Oct 05
Moves
13868
30 Jan 08
1 edit

Good work on getting it back up guys.
Thanks for all ya do!

c

100$ de l'heure.

Joined
30 Dec 06
Moves
136389
30 Jan 08

A big big big thank you guys for the work you're doing everyday! It's very appreciated by everybody here! ๐Ÿ™‚

e

Joined
01 Sep 07
Moves
21284
30 Jan 08

You guys do a great job! A db corruption can happen and you shouldn't stress over it too much.

e
Black Mark

walking to and fro

Joined
02 Aug 05
Moves
39001
30 Jan 08

Originally posted by Chris
[b]Firstly - our sincere apologies for the extended outage over the last several hours. A 48 hour move-timeout suspension is currently in place.

We have experienced data corruption in the database used to store the move histories of RHP games. Although no other area of the site is affected,...
Your Mods are corrupted still๐Ÿ˜ž

e

Joined
01 Sep 07
Moves
21284
30 Jan 08

Originally posted by epic0002
Your Mods are corrupted still๐Ÿ˜ž
They said in the announcement that they didn't recover the lost data (at least yet). The site is up and now collecting. We're good to go.

IM
Primal Primate

holiest of holies

Joined
05 Nov 07
Moves
6631
30 Jan 08

thanks for all the hard work to get the site back up and running, guys.

I
King of slow

Joined
12 Oct 06
Moves
14424
30 Jan 08

Not to sound ingrateful, but adding 24 hours (or some such value) onto the clock for each game would be a whole lot more useful than a 48-hour timeout suspension. I won't timeout by tomorrow, but I will be giving up precious timebank.

If that's not technically feasible, I understand. Just thought I'd throw the idea out there. If nothing else, maybe something to be considered next time.

P

Joined
06 May 05
Moves
9174
30 Jan 08

Originally posted by Ichibanov
Not to sound ingrateful, but adding 24 hours (or some such value) onto the clock for each game would be a whole lot more useful than a 48-hour timeout suspension. I won't timeout by tomorrow, but I will be giving up precious timebank.

If that's not technically feasible, I understand. Just thought I'd throw the idea out there. If nothing else, maybe something to be considered next time.
I actually agree with this, although I have no games into timebank due to this outage.

That being said, thanks for communicating the situation on the site while it was unavailable.

Thanks also for the hard work. I didn't quite realize how much I enjoyed the site until it was taken away for a while ๐Ÿ™‚

j
Mr. Gulfstream

PA

Joined
22 Jul 07
Moves
10538
30 Jan 08

Good action on getting it fixed fellas!

Already mated

Omaha, Nebraska, USA

Joined
04 Jul 06
Moves
1115029
30 Jan 08

Great work, great site. Good going with getting us back up and running.

I agree with adding 24 hours to everyone's games because of the timebanks continuing to deplete. It's not a problem for me, but I think it will be for those on the edge of running out. Just a suggestion.

F

Joined
11 Nov 05
Moves
43938
30 Jan 08

Okay, we are going again. But what about the lost moves in history? When are the PGNs complete again?

j
Chief

Somewhere in Nigeria

Joined
05 Jan 05
Moves
338881
30 Jan 08

Thanks Chris and Russ for all your hard work and for giving us this wonderful site

For RHP addons...

tinyurl.com/yssp6g

Joined
16 Mar 04
Moves
15013
30 Jan 08

Originally posted by FabianFnas
Okay, we are going again. But what about the lost moves in history? When are the PGNs complete again?
Thread 86160

D