Problems

All my chess games seem to be frozen, I cannot make moves on any of my games. Is there a problem with the site please. My time has expired on at least one of my games.

Please help.
Jane Harris

Originally posted by janeharris
All my chess games seem to be frozen, I cannot make moves on any of my games. Is there a problem with the site please. My time has expired on at least one of my games.

Please help.
Jane Harris

The site's working OK, so it's something in your browser. Try different browser, or else try a different computer or other device. If it works on anything, make all your urgent moves before consuming large amounts of time trying to identify the problem. (We've all been there!)

I'm just looking at this. I suspect a browser update has done this, I'm just looking for a pattern from the feedback I have received so far.

Everyone appears to be using a WebKit based browser (Chrome and Safari). The problem cannot be reproduced. Anyone else? More details the better about your computer environment?

Originally posted by janeharris
All my chess games seem to be frozen, I cannot make moves on any of my games. Is there a problem with the site please. My time has expired on at least one of my games.

Please help.
Jane Harris

Hello,

I seem to be having the same problem, all my games are frozen, cannot make any move. Happened since a few days ago. I usually use Firefox. Tried Chrome also but the problem remains.

Thank you for you help!

Ardur

Hello again,

Problem solved for me, today I could move again. I have no idea what caused it.

Thanks.

Ardur

Sometimes my pieces freeze in Blitz games. I find that there is no sound to alert me to Blitz games starting, and then during play there are no move alert sounds. Seems RHP still has a few things to sort out.

If anyone can help with the alert sound issue it would be appreciated