Outage over, with conditions

Outage over, with conditions

Announcements

Cookies help us deliver our Services. By using our Services or clicking I agree, you agree to our use of cookies. Learn More.

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2422
02 Jul 17
2 edits

We have successfully migrated our database, but still in the process of moving others servers.

We have made the service available again with some limitations in place ( no image uploads, for example), but you may experience problems briefly later in the day.

Once we are 100% complete, I will announce it here. Thanks.

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2422
02 Jul 17

We currently have an issue with email mail notifications failing to send, which is being investigated.

S

Joined
08 Apr 14
Moves
84434
02 Jul 17

no time out yet?

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2422
02 Jul 17
1 edit

In the interests of fairness, timeouts will be suspended for at least 24 hours. An assessment will be made then, so the timeout suspension may even be extended. If there are no further problems though, it will be lifted.

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2422
02 Jul 17
3 edits

The migration is now complete for nearly all users - just a few stragglers hitting the old machines now.

The outage was far shorter than the expected worst case, so the timeout suspension will end in approx. 12 hours.

Also, we are now forcing all users to use a secure connection, removing the http:// option in preference of https:. However you accessed the site previously, you will now be forwarded to the preferable (secure) https:// version, even for the RHP brands.

Daniel

Bucharest

Joined
30 Dec 04
Moves
236384
05 Jul 17

Finally https! Good job!

Über-Nerd

Joined
31 May 12
Moves
8370
06 Jul 17

Looks clean on IE, Chrome, Firefox, iPad Safari, and the iPad app. Good work, Russ.

p

Joined
14 Apr 15
Moves
20123
06 Jul 17

ETA for Games Explorer?

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2422
06 Jul 17

Originally posted by pzn2pawn
ETA for Games Explorer?
Working on it right now. Master games should be back soon, but user games will take a number of days to build back up again.

Joined
27 Oct 05
Moves
189451
06 Jul 17

Have we lost the e-mail notifications feature now ?

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2422
07 Jul 17

Originally posted by kingcolemk
Have we lost the e-mail notifications feature now ?
No, but if you have a bounced email recorded against you, they will not receive any further emails.

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2422
07 Jul 17
1 edit

@kingcolemk You did have a bounced email recorded to your account, so I have removed that record, so you should again receive email. See the new thread in this forum regarding email and email bouncing.

Thread 173376

Joined
27 Oct 05
Moves
189451
07 Jul 17

Thanks Russ. All seems OK again.

EP

Phoenixville, PA

Joined
22 Nov 09
Moves
15117
07 Jul 17

The background colors and grid lines on the board go white with some degree of regularity which it hadn't done previous to this outage.

Old Frog

Elysium

Joined
10 Jun 07
Moves
504489
08 Jul 17

The tables do not show the correct ranking (since yesterday afternoon the ranking did not change).