Twice now I have been unable to connect to the redhotpawn site. This has lasted for approximately 2-3 weeks and then suddenly I can connect again. As a consequence my opponents have claimed wins on timeout - which I fully understand (there is nothing worse than starting a game and then suddenly your opponent doesn't move for no apprent reason - even though you send him reminders).
Does anyone else ever experience this problem.
Does anyone know what the cause is.
I don't think it is fair to start anymore games until I can be sure that I won't have this problem again.
Any suggestions of help would be gratefully received.
Originally posted by dertsI think Russ meant that he needed you to clarify, whether you can't connect to RHP OR after connecting, you can't log in.
Hello Russ. Yes I have been unable to login to the rhp site. However the strange thing is that I have had no difficulty in logging into any other website (only the rhp site seems to be affected). So I have got no idea what the problem is.
If you play in work/school, then they may have redhotpawn firewalled. Try timeforchess.com or chessatwork.com.
D
Sorry for the confusion. I have been unable to connect to the rhp site. My computer had been trying to connect but would fail saying that it has been unable to find the rhp site. I am playing from home. I have changed none of my computer settings before or after these 2 occurances and as I said before I have no problem connecting to all other websites. I tried different sites to try and access rhp but with no success. However suddenly after weeks of not being able to connect I found connection was possible. - This has been a very frustrating time.
Originally posted by dertsIf your browser says it cannot find the site then it sounds like you may have DNS problem.
Sorry for the confusion. I have been unable to connect to the rhp site. My computer had been trying to connect but would fail saying that it has been unable to find the rhp site. I am playing from home. I have changed none of my computer settings before or after these 2 occurances and as I said before I have no problem connecting to all other websites. I tried ...[text shortened]... being able to connect I found connection was possible. - This has been a very frustrating time.
What are your DNS settings, maybe you could add and refer to a different tertiary server for instances when this happens?
Originally posted by Jack GableAll stop. The problem could be that you are using a desktop shortcut to access RHP. With the recent server change that shortcut string changed. The timing is just too coincidental.
If your browser says it cannot find the site then it sounds like you may have DNS problem.
What are your DNS settings, maybe you could add and refer to a different tertiary server for instances when this happens?
Load RHP.com manually, go to your games page, load your preferences and overwrite the favourites string if IE is your browser.
skeeter
PS re-post if that didn't help.
Originally posted by skeeterBut "However suddenly after weeks of not being able to connect I found connection was possible."
All stop. The problem could be that you are using a desktop shortcut to access RHP. With the recent server change that shortcut string changed. The timing is just too coincidental.
Load RHP.com manually, go to your games page, load your preferences and overwrite the favourites string if IE is your browser.
skeeter
PS re-post if that didn't help.
So either the problem is now fully resolved or this is a DNS problem.