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Site connectivity problems

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Still happening right now? In the last 15 minutes?

-Russ

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Happened at 3 Dec '07 11:14, that's New York time so I think its EST.

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Originally posted by Russ
Still happening right now? In the last 15 minutes?

-Russ
Its working fine for me since you put the site back up.

D

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Originally posted by Ragnorak
Its working fine for me since you put the site back up.

D
Yes, it all looks good from this end since we came back up again, which is why rmacken's comment surprised me.

-Russ

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ther is an error in my connection please repear my problem and allowe me to continue. with best wishes elakh

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What is the proper email method of reporting a V2 RHP Connectivity Error, when unable to connect to the RHP site?

Only option I'm aware of is a HELP request (with date and time) to... robot@redhotpawn.com. Often the only response is an 'Unable to deliver' error message from the system administrator. Thanks.

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Just seen this thread Russ.

Me and someone else had the problem yesterday (4/12) between 4-6pm at various times.

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Originally posted by Grampy Bobby
What is the proper email method of reporting a V2 RHP Connectivity Error, when unable to connect to the RHP site?

Only option I'm aware of is a HELP request (with date and time) to... robot@redhotpawn.com. Often the only response is an 'Unable to deliver' error message from the system administrator. Thanks.
Click on "send feedback" at the bottom of this page and report bugs etc that way, or post them here I guess, either way this particular problem seems to have been solved now.

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Originally posted by Grampy Bobby
What is the proper email method of reporting a V2 RHP Connectivity Error, when unable to connect to the RHP site?

Only option I'm aware of is a HELP request (with date and time) to... robot@redhotpawn.com. Often the only response is an 'Unable to deliver' error message from the system administrator. Thanks.
If you can't connect to the site, and you can't send email, you can't report it to anybody ....... until the site is restored, and then you don't need to ...

It's the old "fixing a leaking roof" thing 🙁

1 edit
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Originally posted by Russ
Still happening right now? In the last 15 minutes?

-Russ
I didnt get back to you yesterday, I gave up trying in the end.

I have just tried to access the private forums again with NO joy. Time is 12.26 london time.

Getting the the code that everyone has been getting.

EDIT: I can seem to access EVERYTHING else on the site but the private forums, its when I click the link to Private Forums in the forums drop down menu.

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Originally posted by rmacken
I didnt get back to you yesterday, I gave up trying in the end.

I have just tried to access the private forums again with NO joy. Time is 12.26 london time.

Getting the the code that everyone has been getting.

EDIT: I can seem to access EVERYTHING else on the site but the private forums, its when I click the link to Private Forums in the forums drop down menu.
Is that page cached?

Try clearing your cache and trying again.

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Situation seems to be site specific. Still able to connect and mail elsewhere during the RHP error condition. Just reaching for the proper address.

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Originally posted by rhb
Is that page cached?

Try clearing your cache and trying again.
Good advice.

There should be no further problems.

Try holding ctrl then pressing f5 when viewing the 'broken' page.

-Russ

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We just had another recurrence of this. (18:00 GMT)

I may need to take the site down for approx 30 minutes to deal with it.

-Russ

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