Board and pieces disappeared

Board and pieces disappeared

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F

Scotton Lincolnshire

Joined
05 Aug 05
Moves
59027
28 May 16

Can anyone help with this? I have a Mac if that is factor. Been playing on here for years and not had this problem. Just a space where the board should be.

Dave

S.Yorks.England

Joined
18 Apr 10
Moves
83822
29 May 16

Originally posted by Forest9
Can anyone help with this? I have a Mac if that is factor. Been playing on here for years and not had this problem. Just a space where the board should be.
When I've read about this before it's been suggested you empty your cache but I don't know how to do that on a mac.

Secret RHP coder

on the payroll

Joined
26 Nov 04
Moves
155080
29 May 16

Originally posted by Forest9
Can anyone help with this? I have a Mac if that is factor. Been playing on here for years and not had this problem. Just a space where the board should be.
Try loading the site with a different browser. If that works then try disabling any add-ons in your usual browser.

F

Scotton Lincolnshire

Joined
05 Aug 05
Moves
59027
29 May 16

Thanks for the replies. Working okay on the ipad. May be a Javascript problem apparently. We had none of these problems when we wrote a move on a postcard...

Secret RHP coder

on the payroll

Joined
26 Nov 04
Moves
155080
30 May 16

Originally posted by Forest9
We had none of these problems when we wrote a move on a postcard...
Well, that method's still available... 🙂

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2419
30 May 16
3 edits

Originally posted by Forest9
Thanks for the replies. Working okay on the ipad. May be a Javascript problem apparently. We had none of these problems when we wrote a move on a postcard...
If you have JavaScript disabled, the whole site will fail to function, so I suspect that is not the cause.

Have you turned off "back ground images" in your browser? Unlikely, but a legacy bandwidth saving option that you may have turned on accidentally?

Can you see the main "Jumbotron" image on the home page?

As stated above, refreshing your cache is the best thing to try. On Windows, hold down the Ctrl key, then press f5 when viewing the blank board.

On Mac, Cmd + R .

F

Scotton Lincolnshire

Joined
05 Aug 05
Moves
59027
02 Jun 16

Russ
Thanks- worked perfectly.