1. Subscribershortcircuit
    master of disaster
    funny farm
    Joined
    28 Jan '07
    Moves
    81262
    21 Jul '21 14:16
    I have been writing tickets up since last week and have still not gotten the problem resolved. Going through the proper channels does not appear to work. Please advise.
  2. Subscriberlemondrop
    Yours Truly
    the crash site
    Joined
    19 Jul '13
    Moves
    275916
    21 Jul '21 15:07
    @shortcircuit said
    I have been writing tickets up since last week and have still not gotten the problem resolved. Going through the proper channels does not appear to work. Please advise.
    what are help tickets?
  3. SubscriberPonderable
    chemist
    Linkenheim
    Joined
    22 Apr '05
    Moves
    586540
    21 Jul '21 15:39
    @shortcircuit said
    I have been writing tickets up since last week and have still not gotten the problem resolved. Going through the proper channels does not appear to work. Please advise.
    Do you count Feedback as ticket?
  4. Joined
    18 Jan '07
    Moves
    9490
    21 Jul '21 20:34
    @shortcircuit said
    I have been writing tickets up since last week and have still not gotten the problem resolved. Going through the proper channels does not appear to work. Please advise.
    Stop spamming tickets and have a minimum of patience?
  5. Subscribershortcircuit
    master of disaster
    funny farm
    Joined
    28 Jan '07
    Moves
    81262
    21 Jul '21 22:121 edit
    @Shallow-Blue
    How many days is reasonable to wait for a bug to be fixed in an active game that has time limits on it? I have already burned through the three day timeout and now through nearly 4 days of time bank. It is not spamming if someone gets off their backside and fixes it.
  6. Subscribershortcircuit
    master of disaster
    funny farm
    Joined
    28 Jan '07
    Moves
    81262
    21 Jul '21 22:13
    @Ponderable
    I utilized the feedback as we are instructed to do, yes.
  7. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2235
    22 Jul '21 09:31
    This is being investigated now.
  8. Joined
    07 Feb '09
    Moves
    144443
    22 Jul '21 15:17
    @Russ

    Russ, can you ensure that the player's game is protected from timeout and his timebank reinstated ?
    Thanks....
  9. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2235
    22 Jul '21 15:19
    @mghrn55

    Once I have established the cause, I will compensate timebank if applicable.
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