Time Stats not presenting Correctly

On one game - 12864979 - my opponent has no time left (as shown in graphic - which I know to be correct) but timebank says 7 days.
On another - 12883169 - opponent has 3 hours 13 mins left (see graphic) but timebank shows 6 days 20 hours and 47 mins.

??????????

@Hyperion7

That means that neskayatower has let the clock run down and moved then, without digging into the timebank, while Lenc has at one time dug into the timebank by using more than the allotted time. The timout time is restored after each move, the timebank isn't.

This is not what has happened. Both let their time run right down. I monitored it as it happens.

Neskayatower's timebank had been completely used up - the graphic reflects the true situation. The "timebank" showing - in words and numbers - under the Timeout remaing is showing 7 days, which is wrong. The system is not showing it correctly.

NB Neskayatower has now moved, so the Timeout remaining is correct, but the Timebank is still showing incorrectly.

@hyperion7 said
This is not what has happened. Both let their time run right down. I monitored it as it happens.

Neskayatower's timebank had been completely used up - the graphic reflects the true situation. The "timebank" showing - in words and numbers - under the Timeout remaing is showing 7 days, which is wrong. The system is not showing it correctly.

NB Neskayatower has now moved, so the Timeout remaining is correct, but the Timebank is still showing incorrectly.

Then it is probably a case for sending Feedback...

There was an issue on the text description of the timebank remaining - it would sometimes show the wrong players timebank information. Now fixed.