Change of email address

I want to change my email address, but when I do so, I am informed that the new address had already been registered. When I try Feedback, my message is not sent. I am discontinuing my old address ([removed].net) and will be using my new address ([removed] .com), but I keep on getting messages at my old address. Is it impossible for me to change my email address?

@karries said
I want to change my email address, but when I do so, I am informed that the new address had already been registered. When I try Feedback, my message is not sent. I am discontinuing my old address (.net) and will be using my new address (.com), but I keep on getting messages at my old address. Is it impossible for me to change my email address?

Hi,

first thing: you shouldn't post your email address on an open forum as long as you can help it. There are robots out there reaping them.

Then: Send Feedback, that is the way to handle private details.

@karries

Please try again.

I've removed an invite you received which used your new email address, so you can now update your email address to your new email without any further problems.

I have also edited out your email addresses from the public post for the reasons @Ponderable stated.

@Russ
I tried via the Settings, but had no success. I just get a red error message.

@karries

Can you send a feedback with your new email address please, as I have now removed it from this thread, I no longer know what it is?! 🙂

@Russ
Feedback refuses my post - "Feedback not sent" in red.

@karries

There should be some red errors on the form when sending feedback that state what the problem is.

You need to select a feedback type, enter a heading, and a brief description, before you can sent it.

@Russ
Thanks Russ. I got one message through via Feedback. I was just being an idiot in not seeing what the problem was. I appreciate your patience.

Please check the feedback response. Your new email address is definitely not known to us now, so it should update correctly on your email settings.

@Russ
Thanks again. You were a great help and support.

@karries said
@Russ
Thanks again. You were a great help and support.

I don't recieve any mails from moves of my games. Use an old mail to answer. Please sent me mails from my moves. mennootje

@mennootje
Your have turned off notification emails.

Turn them back on again at : Notification Settings.