1. Joined
    07 May '20
    Moves
    479
    03 Mar '21 07:111 edit
    I want to change my email address, but when I do so, I am informed that the new address had already been registered. When I try Feedback, my message is not sent. I am discontinuing my old address ([removed].net) and will be using my new address ([removed] .com), but I keep on getting messages at my old address. Is it impossible for me to change my email address?
  2. SubscriberPonderable
    chemist
    Linkenheim
    Joined
    22 Apr '05
    Moves
    594924
    03 Mar '21 07:501 edit
    @karries said
    I want to change my email address, but when I do so, I am informed that the new address had already been registered. When I try Feedback, my message is not sent. I am discontinuing my old address (.net) and will be using my new address (.com), but I keep on getting messages at my old address. Is it impossible for me to change my email address?
    Hi,

    first thing: you shouldn't post your email address on an open forum as long as you can help it. There are robots out there reaping them.

    Then: Send Feedback, that is the way to handle private details.
  3. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2238
    03 Mar '21 08:14
    @karries

    Please try again.

    I've removed an invite you received which used your new email address, so you can now update your email address to your new email without any further problems.

    I have also edited out your email addresses from the public post for the reasons @Ponderable stated.
  4. Joined
    07 May '20
    Moves
    479
    03 Mar '21 11:35
    @Russ
    I tried via the Settings, but had no success. I just get a red error message.
  5. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2238
    03 Mar '21 11:39
    @karries

    Can you send a feedback with your new email address please, as I have now removed it from this thread, I no longer know what it is?! 🙂
  6. Joined
    07 May '20
    Moves
    479
    03 Mar '21 13:31
    @Russ
    Feedback refuses my post - "Feedback not sent" in red.
  7. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2238
    03 Mar '21 13:36
    @karries

    There should be some red errors on the form when sending feedback that state what the problem is.

    You need to select a feedback type, enter a heading, and a brief description, before you can sent it.
  8. Joined
    07 May '20
    Moves
    479
    03 Mar '21 15:02
    @Russ
    Thanks Russ. I got one message through via Feedback. I was just being an idiot in not seeing what the problem was. I appreciate your patience.
  9. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2238
    03 Mar '21 15:123 edits
    Please check the feedback response. Your new email address is definitely not known to us now, so it should update correctly on your email settings.
  10. Joined
    07 May '20
    Moves
    479
    03 Mar '21 15:38
    @Russ
    Thanks again. You were a great help and support.
  11. Groningen,Tournus
    Joined
    26 Feb '21
    Moves
    1973
    06 Apr '21 13:41
    @karries said
    @Russ
    Thanks again. You were a great help and support.
    I don't recieve any mails from moves of my games. Use an old mail to answer. Please sent me mails from my moves. mennootje
  12. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2238
    06 Apr '21 14:27
    @mennootje
    Your have turned off notification emails.

    Turn them back on again at : Notification Settings.
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